The Hispanic Coalition of North Texas
Privacy Policy
The Hispanic Coalition of North Texas
Website:www.hcntx.orgEffective Date: April 13, 2026 Last Updated: April 13, 2026
Introduction
The Hispanic Coalition of North Texas ("HCNTX," "we," "us," or "our") is committed to protecting the privacy of our members, partners, and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.hcntx.org, interact with our organization, or communicate with us via SMS, email, or phone.
By using our website or submitting your information through any of our forms, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information
Full name
Email address
Phone number
Mailing address
Organization name and job title
Membership & Engagement Information
Membership application details
Event registration and attendance history
Communication preferences
Communication Data
Messages sent to or received from us via SMS, email, or phone
Appointment scheduling information
Form submissions from our website
2. How We Collect Information
We collect information in the following ways:
Directly from you — when you complete a membership application, contact form, event registration, or appointment booking
Via our website — when you submit a form or sign up for updates at www.hcntx.org
Through SMS and phone communications — when you opt in to receive text messages or call us
At events — when you register for or attend HCNTX events, workshops, or networking gatherings
Through Zoom — when you participate in virtual meetings or events hosted by HCNTX
3. How We Use Your Information
We use the information we collect to:
Process and manage membership applications
Communicate with you about HCNTX events, programs, and initiatives
Send appointment confirmations, reminders, and follow-up messages
Respond to your inquiries and provide member support
Send SMS and email communications you have consented to receive
Process payments and donations through our payment processor
Improve our programs, services, and community outreach
Comply with legal and regulatory obligations
We will never use your personal information for purposes that are inconsistent with why it was collected.
4. SMS & Communications
How You Opt In
By providing your phone number and selecting a consent checkbox on any HCNTX form, you agree to receive text messages from The Hispanic Coalition of North Texas. Consent is entirely optional and is not required to become a member or participate in HCNTX programs.
Types of Messages You May Receive
Depending on your consent selections, you may receive:
Non-marketing messages: Appointment confirmations and reminders, event notifications, membership updates, onboarding information, and member support communications from The Hispanic Coalition of North Texas
Marketing messages: Special announcements, program promotions, community initiatives, partnership opportunities, and event invitations from The Hispanic Coalition of North Texas
SMS Program Terms
Message frequency may vary
Message and data rates may apply
To opt out at any time, reply STOP to any text message
To request help, reply HELP or contact us at info@hcntx.org
Consent to receive SMS messages is not a condition of membership or purchase
SMS Consent & Data Sharing
No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services required to deliver your messages.
5. Data Sharing Policy
We do not sell, rent, or trade your personal information to any third party for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only in the following limited circumstances:
Service providers — We work with trusted platforms that help us operate our organization, including GoHighLevel (CRM, SMS, email, and automation), Zoom (virtual meetings), and Zeffy (payment processing). These providers act as data processors and are only permitted to use your data to provide services on our behalf.
Legal requirements — We may disclose your information if required by law, court order, or governmental authority.
With your consent — We may share information in any other circumstance with your explicit prior consent.
We do not share SMS opt-in data or consent with any affiliates or third parties for marketing purposes under any circumstances.
6. Cookies & Tracking Technologies
HCNTX does not currently use advertising cookies, tracking pixels, or third-party analytics tools on www.hcntx.org. Our website is hosted on Squarespace, which may use essential cookies to support standard website functionality such as navigation and form submissions. These cookies do not track your activity across other websites and are not used for advertising purposes.
7. Data Security Practices
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our platforms — including GoHighLevel and Zeffy — maintain industry-standard security practices including data encryption and access controls.
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us immediately at info@hcntx.org if you believe your information has been compromised.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your membership, comply with legal obligations, and resolve any disputes. When your information is no longer needed, it is securely deleted or anonymized.
9. Third-Party Services
HCNTX uses the following third-party platforms to operate our organization and serve our members:
GoHighLevel — Our primary CRM and communications platform. GoHighLevel stores contact information, form submissions, conversation history, SMS and email communications, and appointment data. GoHighLevel acts as a data processor on our behalf.
Squarespace — Our website hosting platform at www.hcntx.org.
Zoom — Used to host virtual meetings and events. Zoom's own privacy policy governs data collected through their platform.
Zeffy — Our payment processor for membership fees and donations. Zeffy's own privacy policy governs data collected through their platform.
Each of these providers maintains their own privacy and security practices. We encourage you to review their respective privacy policies.
10. Your Rights & Choices
You have the right to:
Access your personal information we hold on file
Correct inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking the unsubscribe link in any email
Request a copy of the data we have collected about you
To exercise any of these rights, contact us at info@hcntx.org.
11. Opt-Out Instructions
SMS: Reply STOP to any text message from HCNTX at any time. You will receive a confirmation message and no further SMS messages will be sent. To re-subscribe, simply opt in again through any HCNTX form.
Email: Click the unsubscribe link at the bottom of any email communication from HCNTX.
Phone: Contact us at (214) 790-4492 to request removal from our contact list.
12. Children's Privacy
HCNTX does not knowingly collect personal information from children under the age of 13. Our programs and communications are directed toward adult professionals, business owners, community leaders, and faith leaders. If you believe a child under 13 has submitted personal information to us, please contact us immediately at info@hcntx.org and we will promptly delete that information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
The Hispanic Coalition of North Texas
610 N Cedar Ridge Dr, Duncanville, TX 75116
📞 (214) 790-4492
This Privacy Policy was prepared for The Hispanic Coalition of North Texas and is intended to support A2P 10DLC SMS compliance requirements. Last Updated: April 13, 2026.